Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at helpme@kinprofessional.com

Product Questions

Honestly, the price and the fact that we do not offer training.

If you are microneedling it is your responsibility to know how to properly microneedle, and which tips to choose. We can not offer any advice on microneedling. Please refer to your course or licensing board. 

Returns

You can return anything that is unopened within 7 days of purchase. Buyer is responsible for return shipping cost unless Kin Professional has made a mistake.

Equipment has a 20% restocking fee.

Shipping

We ship Monday through Friday and get all orders out within 48 hours. In the event an item is backordered, you will receive an email with expected delivery date.

Everywhere! :) (except PO Boxes)